Privacy Policy
Privacy Policy
PathWealth (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website pathwealth.com.au, use our services, or interact with us in any way.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect the following types of personal information:
Information you provide
Name
Email address
Phone number
Property preferences
Financial details you voluntarily provide (e.g., budget, borrowing capacity, investment goals)
Any information submitted through forms, surveys, or booking systems
Messages sent via our contact forms or email
Automatically collected information
When you browse our website:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data (see “Cookies” below)
Third-party data
We may receive information from:
Digital advertising platforms (e.g., Meta, Google)
CRM platforms (such as Go High Level)
Property data providers
Referral partners or affiliates
2. How We Use Your Information
We use personal information to:
Provide property strategy and buyers agency services
Contact you regarding enquiries, consultations or property opportunities
Personalise your experience on our website
Send marketing communications (you can opt out anytime)
Improve our website, services, and customer experience
Analyse website traffic and advertising performance
Meet legal and regulatory obligations
We only collect the information we need to deliver our services effectively.
3. How We Share Your Information
We may share your information with:
Service providers such as CRM systems (Go High Level), email services, or analytics platforms
Professional partners such as mortgage brokers, conveyancers, builders, or financial professionals — but only with your consent
Regulatory bodies when required by law
Third parties involved in delivering our services (e.g., land data providers, property platforms)
We do not sell your personal information to anyone.
4. Cookies and Tracking Technologies
Our site uses cookies, tracking pixels, and analytical tools including (but not limited to):
Google Analytics
Facebook/Meta Pixel
CRM tracking codes (Go High Level)
Cookies help us understand visitor behaviour and improve user experience. You can disable cookies through your browser settings, but some site features may not function properly.
5. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures include:
Secure servers
SSL encryption
Access controls within our CRM and digital systems
Regular system monitoring and updates
However, no method of transmission online is completely secure, and we cannot guarantee absolute protection.
6. International Data Transfer
Some service providers we use (e.g., CRM or email marketing platforms) may store data overseas. By using our website or services, you consent to the transfer and storage of your information outside Australia where necessary.
7. Access and Correction
You may request:
Access to the personal information we hold about you
Corrections to inaccurate or outdated information
To request this, contact us using the details below.
8. Marketing Communications
By submitting your details via our website, booking forms, or ads, you agree to receive communications from us.
You can opt out at any time by:
Clicking “Unsubscribe” in emails
Replying “STOP” to SMS
Contacting us directly
9. Retention of Information
We retain personal information only for as long as required to fulfil the purposes outlined in this policy or comply with legal obligations.
10. Links to External Sites
Our website may link to external third-party websites such as builders, property portals, or service providers. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy, or would like to request access or corrections, please contact:
Email: contact@pathwealth.com.au
Website: pathwealth.com.au